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Frequently Asked Questions — 111kb

Got a question about your account, deposits, withdrawals, Cricket betting, or VIP rewards? Browse the sections below — most answers are right here. If you still need help, our live chat support is available around the clock.

Account Deposits Withdrawals Sports & Cricket Casino & Games VIP & Bonuses Responsible Gaming
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Account & Registration

Go to the Register page and fill in your full name, a valid Pakistani mobile number, an email address, and a password. The whole process takes under two minutes. There are no registration charges — your account is completely free to open. You will need to be at least 18 years old to register.

No. Each person is allowed one account only. Creating multiple accounts is against platform rules and can result in all accounts being suspended and balances forfeited. If you cannot access an existing account, contact live chat support to recover it rather than registering again.

Use the Login page and look for the password reset option. You will need access to your registered mobile number or email address to verify your identity. If you have also lost access to those, contact live chat support directly — they can help you verify through other means and regain account access.

You must be at least 18 years old to register and use 111kb. This is a firm rule with no exceptions. Identity verification via CNIC may be requested at any point, particularly before a withdrawal is processed.

Contact live chat support and they will guide you through the process. You will need to verify your identity before any contact details can be changed. Keep your details up to date — especially your mobile number, since it is used for JazzCash and Easypaisa payment confirmations.
Deposits

111kb supports JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other mobile wallets. All transactions are processed in PKR. You can see the full list of available options on the Deposit page after logging in.

JazzCash and Easypaisa deposits typically reflect within one to two minutes. Raast and bank transfer deposits may take slightly longer depending on your bank's processing time, but most come through within a few minutes during business hours. If your deposit has not appeared after 30 minutes, contact live chat support with your transaction reference number.

Minimum deposit limits vary by payment method. The specific minimums are shown on the Deposit page for each method. Generally, mobile wallet deposits have the lowest minimums, making it easy to start even with a small amount in PKR.

First, wait at least 10–15 minutes. If the amount still has not reflected, contact live chat support immediately. Have your transaction ID or reference number ready — this is shown in your JazzCash, Easypaisa, or bank app after the transfer. Support can trace the payment and credit your account manually if needed.

111kb does not charge its own fees on standard deposits. However, your mobile wallet or bank may apply a small processing charge on their end — this is outside of 111kb's control. Check your JazzCash or Easypaisa app for any applicable charges before initiating a transfer.
Withdrawals

Log in to your account and go to the Withdrawal section. Enter the amount you want to withdraw, choose your preferred payment method (JazzCash, Easypaisa, bank transfer, etc.), and confirm the request. Make sure your registered mobile number matches the one linked to your mobile wallet.

Most withdrawals to JazzCash and Easypaisa are processed within a few hours. Bank transfers may take one to two business days depending on your bank. VIP members enjoy faster processing — see the VIP page for tier-specific withdrawal speeds.

A withdrawal may be held for identity verification, to satisfy bonus wagering requirements, or due to a security review. You will usually be notified of the reason. If your withdrawal has been pending for longer than expected, contact live chat support with your account details and they will check the status for you.

Yes, minimum withdrawal amounts apply and vary by method. Full details are shown on the Withdrawal page. You must have a sufficient PKR balance in your account to cover the amount plus any applicable processing minimum.
Sports Betting & Cricket

Yes — Cricket is one of the main sports on 111kb. You can bet on Pakistan Super League (PSL) matches, T20 internationals, Test matches, and ODIs. Live in-play betting is available during matches, with odds updating ball by ball. Head to the Sports section to see all current markets.

111kb offers a wide range of bet types across Cricket, Football, and Esports. These include match winner, over/under totals, first innings scores, top batsman, player of the match, handicap markets, and more. Live betting allows you to place wagers on in-progress events with real-time odds.

If a match is abandoned, cancelled, or significantly reduced (for example, a rain-affected T20 that does not reach the minimum overs), most pre-match bets are voided and your stake is returned to your account. Specific rules depend on the market — always check the bet terms shown at the time of placement.

Yes. In addition to Cricket and PSL, 111kb offers Football betting across major leagues and international competitions. Esports titles including popular tournament events are also covered. Visit the Sports page to see what is currently available.
Live Casino & Games

The Live Casino section features real-dealer games streamed live, including baccarat, roulette, blackjack, and various game show-style titles. Tables run 24/7. You play using your main PKR account balance — there is no need to transfer funds between separate wallets.

Fish games are arcade-style shooting games where you fire at moving fish and sea creatures to win credits based on what you catch. They are fast-paced, visually engaging, and very popular among Pakistani players. You can jump in from the Fish Games section using your regular account balance.

No. All games — including live casino, fish games, and sports betting — use your single 111kb PKR balance. There is no need to transfer funds between different sections. Log in once and everything is available in one place.
VIP & Bonuses

The VIP programme rewards consistent players with cashback, faster withdrawals, higher limits, and exclusive bonuses. Your tier is determined by your overall wagering activity. The more you play across sports, live casino, and other games, the faster you progress. Full details are on the VIP page.

Bonuses are credited to your account automatically when the qualifying conditions are met — for example, making a first deposit of a minimum amount. Always read the bonus terms carefully before claiming, especially the wagering requirements, which set out how many times the bonus amount must be played through before a withdrawal can be made.

Wagering requirements (also called playthrough requirements) mean you need to bet a certain total amount before bonus funds can be withdrawn as real PKR. For example, a 20x wagering requirement on a PKR 1,000 bonus means you need to place PKR 20,000 worth of bets before that bonus converts to withdrawable cash. The specific requirement is always shown in the bonus terms.

VIP tiers are reviewed periodically based on activity. If your wagering drops significantly over a review period, your tier may be adjusted downward. However, any rewards already earned during a higher tier are not taken away. Stay active to maintain your level and keep your benefits. See the VIP page for full tier details.
Responsible Gaming

You can request deposit limits, session time limits, or daily spending caps by contacting live chat support. This is a free service available to all players. Setting limits is a practical way to keep gaming enjoyable and within your personal budget. Visit the Responsible Gaming page to learn more about all available tools.

Self-exclusion is a voluntary option that lets you take a break from gambling for a set period — from a few weeks to permanently. While self-excluded, you cannot log in, deposit, or place bets. To request self-exclusion, contact live chat support. Once activated, self-exclusion cannot be reversed until the chosen period expires.

Some signs to watch for: chasing losses, spending more than you can afford, borrowing money to gamble, neglecting work or family because of gaming, or feeling anxious when not playing. If any of these apply to you, take a break. Use deposit limits or self-exclusion, speak to someone you trust, or contact a support organisation. Gaming should be entertainment — not a source of stress or financial difficulty.
Need More Help?

Still Have Questions About 111kb?

The FAQ above covers the questions we hear most often from Pakistan players, but there is always a chance your specific situation is a little different. That is completely fine — the 111kb live chat support team is available 24 hours a day, seven days a week, and can deal with account issues, payment queries, bet disputes, technical problems, and anything else that comes up.

When you contact support, it helps to have a few things ready: your registered mobile number or username, a description of the issue, and — for payment problems — your transaction reference number from your JazzCash, Easypaisa, or bank app. The more detail you provide upfront, the faster the issue gets resolved.

For general guidance on managing your account safely, check the Responsible Gaming page. It covers deposit limits, session controls, self-exclusion, and practical advice for keeping gaming a fun and controlled part of your routine. Remember: 111kb is intended for adults aged 18 and above, and we encourage all players to set a clear personal budget before they start.

If you are new and just getting started, the Register page takes you through account creation step by step. Once you have an account, the Deposit page explains exactly how to add PKR using JazzCash, Easypaisa, Raast, bank transfer, or cards. From there you can head straight into Cricket and PSL betting, live casino tables, or fish games — whichever appeals to you most.

Quick Links
Account Help
Live Chat Support
Our team is online 24/7. For the fastest help, have your registered mobile number ready before starting a chat session.
18+ Only. Gaming is for adults only. Please play within your means and set a personal budget. Use self-exclusion tools if needed — see Responsible Gaming for details.
Why 111kb

What Makes 111kb the Right Choice for Pakistan Players

From Cricket betting to live casino, here is what you get when you play on 111kb.

Cricket & PSL Betting

Bet on every ball of PSL and international Cricket. Live in-play markets, match winner, top scorer, over totals — all available with PKR stakes and real-time odds updates throughout the game.

PKR Payments Made Easy

Deposit and withdraw in PKR using JazzCash, Easypaisa, Raast, bank transfer, or cards. Mobile wallet deposits reflect in under two minutes — no currency conversion, no hidden charges on most methods.

Live Casino 24/7

Real dealers, real tables, streamed live around the clock. Baccarat, roulette, blackjack , and more — all playable from your browser on mobile or desktop without any downloads.

VIP Rewards Programme

Every wager earns progress toward your next VIP tier. Higher tiers unlock better cashback rates, faster withdrawal processing, increased limits, and exclusive promotions reserved for loyal players.

Fish Games

One of the most popular categories on 111kb among Pakistani players. Jump straight in from your account — no extra steps needed. Fast-paced, entertaining, and playable in short sessions from your phone.

24/7 Support Team

Live chat support is available at any hour. Whether it is a missing deposit, a withdrawal query, or an account issue — the support team typically resolves common problems in just a few minutes.

Get Started Today

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Create your account in under two minutes. Deposit in PKR, bet on Cricket and PSL, play live casino, and start earning VIP rewards from your very first wager.

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